Store Hours
Monday-Thursday: 9:30am - 7:00pm EST
Friday: 9:30am - 2:00pm EST
Saturday: Closed
Sunday:11:00- 3:00PM EST

Customer Service Hours
Monday-Thursday: 11:00am - 5:00pm
EST Friday: 11:00am - 3:00pm EST
Saturday - Sunday: Closed
Search All Items
Shop by Category


Online Payments

Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include ElectroCloseOut. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.


Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.



Your consent

By using our site, you consent to our privacy policy.
 
Terms and Conditions

Company Policy


Purchasing Info:

Credit Card:
We accept order payment with MasterCard, Visa or AmericanExpress. We do not accept Diner's Club, and cannot accept other payment forms through the website at this time.


Order Verification:
Some orders may require verification. In order to protect our customers from credit card fraud or identity theft. This process usually will not cause any delay to your order, and generally requires either a simple call-back or a fax.
If we need to verify your order, we will contact you by phone or e-mail. Therefore, please leave both day and home phone numbers when you place your order, and keep your information current.
The billing address you give us must match the address that your credit-card issuing bank has on file. Please be sure you provide the correct information, even if the items are to be shipped to a different location. This will help us process your order in the smoothest possible way.

Rebates:
We make every attempt to stay current with manufacturer rebates and rebate information on our site.
We are not responsible for late or incorrect attempts to redeem a rebate or any other reason a rebate is not redeemed or redeemable.
Please be careful to obtain, read and follow any manufacturer rebate guidelines necessary in order to receive your rebate. In order to assure that your rebate request will be honored, you may need to submit the serial number and UPC code (bar code) of your product as proof of purchase. These are located on the manufacturer's box so make sure not to discard this when unpacking your product. Please read your rebate form carefully and take note of all necessary requirements.
Important: Once a rebate has been submitted for a product and/or the UPC code is missing from the box, the item cannot be returned to us any longer. Therefore, be sure that the product is working to your satisfaction and that you intend to keep it before filing for your rebate. If you have any questions please contact our customer service department prior to removing the UPC code from your product
We are Not A Denon OR A Pioneer Authorized Dealer. That means that they will not honor the standard manufactured warranty.
We  have projectors that do not have bulb if a projector dos not say it comes with a bulb it will not come with a bulb

International Customers (Outside the continental United States):
Please note that shipping to countries outside the continental United States (this includes Alaska, Hawaii, and US territories) may cost extra. Free shipping is not available outside of the Continental United States. Please contact us at
1-877-248-4138 or sales@ElectroCloseOut.com.com for shipping rates. If you place an order online, a sales representative will contact you about shipping rates to your country after you place your order.



Wholesalers:
Do not sell to wholesalers purchasing more than 1 of the same item. ElectroCloseOut.com reserves the right to cancel any orders from wholesalers who purchase more than 1 of the same item.

Shipping Information:

We ship via UPS, with delivery. Delivery charges are calculated based on the weight, value, and destination of your merchandise. All deliveries are double-boxed and insured for your convenience.

Delivery charges are not refundable. If an order with free shipping promotion is returned, UPS and delivery charges would be deducted from the refund amount of the return.

Free Shipping:
You will receive all FREE ground shipping orders 7-14 Days after they are processed On A Phone Call . Free shipping is not available if you purchase more than 1 of the same items. Free Shipping Does Not Include Shipping Insurance And There May Be An Additional Insurance Charge. Free Shipping Does Not Apply To International Orders (Outside Of The U.S.), APO/FPO Military Addresses, Po Box Addresses Or Orders Shipped To Alaska, Hawaii And Puerto Rico

Please note shipping does not include insurance.
 
Shipping Does Not Include Shipping Insurance And Theres An Additional Insurance Charge. Free Shipping Does Not Apply To International Orders (Outside Of The U.S.), APO/FPO Military Addresses, Po Box Addresses Or Orders Shipped To Alaska, Hawaii And Puerto Rico

Shipping Carriers & Delivery Times
UPS - United Parcel Service:
Our standard shipping method within the continental USA, except Alaska, Hawaii, and Puerto Rico, is UPS, which takes about 3-7 Business days delivery from shipping date.
Other options include UPS 2 Day service, 2 Business days delivery, UPS Next Day service and 1 Business day delivery.

Shipping costs may differ for packages shipped Internationally and outside of the continental USA. ElectroCloseOut.com will contact you with the exact shipping costs after you place your order.

A signature is required for all UPS shipments upon receipt.
UPS will NOT deliver to PO Boxes (can only be shipped via US Postal Service)
Shipments to Alaska, Hawaii or Puerto Rico can only be shipped via UPS 2 Day or UPS Next Day, or via UPS 3 Day service. (Please allow up to 3 Business days for delivery.)

All ordersusually take 24-72 business hours before they are shipped.

For same day shipping, you must contact us by phone at 1-877-248-4138 to ensure that you product can be shipped out the same day.

Please note that ground shipping orders takes 2-4 business days to be processed.




Truck Delivery:
Some overweight or oversized items can only be shipped by truck/air freight. Please allow 5-8 days for delivery to 48 states. The states of Alaska, Hawaii or Puerto Rico can anticipate 10-14 days for delivery. Additional charges may apply in these cases, and we will let you know about those charges so that you can approve them before they are applied.

Returns for: Exchanges & Refunds

Returns are accepted for 7 days from the date the merchandise is delivered to you.
All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all included accessories, manuals, documentation and blank warranty cards.

Please note that we do not accept returns on the following items:
Printers once ink cartridges are installed.
TVs, Projectors, Computers, Combos, and Monitors 25" and larger.
Blister-packed items once opened (unless it is defective).
Original manufacturer computers, computer products, software once opened.
Special Order merchandise that can't be returned to our suppliers.
All consumables, including but not limited to recordable media, film, digital memory, tapes, batteries, paper, chemicals, ink, bulbs, CD/DVDs, etc.We don’t accept any returns on cables


ElectroCloseOut.com is not responsible for personal information or items left in returned products.

All returns are subject to a minimum restocking fee of 15%.
· If an order is cancelled prior to shipment of merchandise or 48 hours from time of placement, whichever is shorter.
· If product is materially different than represented or how it will perform.
· If product represented to be materially different as to the cost of the product or cost of shipping, handling or insurance.
Please inspect your delivery carefully. Any claims for damaged or missing items must be received within two (2) business days of receipt of merchandise. UPS and USPS Claims (lost and stolen packages) can take up to 2-3 weeks.

Refunds will be issued within 4-7 Business Days from time of Return merchandise.

All returns must be accompanied by RMA #. Please call toll-free
1-877-248-4138 to obtain an RMA.

Returns accompanied by RMA should be shipped to:
All returns must be received within 10 days from the date the RMA is issued. Returns received after that may not be accepted or may be subject to additional processing fee.

 

Return & Exchange policy

 

All returns must be authorized by a ElectroCloseOut.com manager, any customer requesting a RMA# must contact our returns department within 7 days upon delivery. All merchandise being returned, must be in original manufacturer’s packaging (serial numbers must be matched). All returns are subject to a minimum of a 15% restocking fee depending on the value of the order. Any orders being returned without a RMA#, will automatically be refused by our company, due to the fact we would not know which department to forward the shipment too, or what the shipment contains, and whom to refund.  

 

Cancellations of orders

 

We do NOT accept cancellations via e-mail. Any order placed but not shipped or billed, must be canceled by phone If you request to cancel an order that has been shipped, you will be responsible for all the shipping fee’s back and forth & restocking fee’s, even if you refuse the package and we obtain no signature. If an order was processed and charged and the cardholder decides he/she wants to cancel the order there will be a minimum of 15% cancellation fee.
 
Canceling an order
In order to cancel your order you must contact customer service during their hours of operation which are 10am-5pm EST time in order to obtain a confirmation cancellation number which you will pay a 5% cancellation fee. NOEXCEPTIONS. Orders can not be cancelled once they have been shipped out and are in transit to you. All cancellation requests must be processed over the phone with our representative prior to shipment. Cancellation requests sent through email or voice mail are not sufficient for canceling an order. Any package shipped out and refused may be subject to a 20 % REFUSAL fee and non refundable shipping charges.

 


Shipping Policies

 

ElectroCloseOut.com does not ship on weekends. Due to our shipping company policy, we do not ship to a P.O. Box. Our shipping & handling prices varies on weight and on the amount on your order. Some shipments will require additional shipping & handling insurance charges, every shipment will require “adult signature”. Shipments must be fully inspected for physical damages prior to signature. Any damaged merchandise can be returned at no extra cost for an exchange ONLY, damaged shipments usually take 7-10 business days to be resolved with the freight services, once resolved, we will ship out the replacement on an expedited shipping method at no extra cost to you. This policy applies to lost packages as well.

 


Delivery charges are not refundable. If an order with free shipping promotion is returned, UPS and delivery charges would be deducted from the refund amount of the return.

ElectroCloseOut.com prices are determined by the cost of the product when purchased from our distributor. Due to fluctuating wholesale costs from our distributors prices may vary daily. ElectroCloseOut.com 3 offers the lowest current price possible. We cannot offer price protection since our distributors do not offer it to us. There will be no price adjustments given once your order has been billed. This is the only way we can ensure that we give our customers the best price possible.

If you have any additional questions or comments regarding our policies, please call us at
1-877-248-4138, or email us at sales@ElectroCloseOut.com.

 

 

 

Built with Volusion